Fresh Revenues: Corporate Training Companies
The phone rings.
It’s a potential client, and he has a few basic questions about the services you provide. He’s calling you and your competitors to research his options before making an important decision: who will get his business.
Your associate picks up the phone and answers his questions, politely and accurately rattling off your company’s services.
The client says, “Thanks for your help,” and then hangs up to call your competitor. He may call back in a few hours… but he probably won’t.
That was low-hanging fruit, and instead of converting it to an easy sale, you lost it. Why? Because your associate doesn’t yet understand how to provide the outstanding customer service that will convert tire-kickers to faithful customers.
When your associate receives training and ongoing reinforcement to provide stellar customer service, he will not only convert low-hanging fruit into increased sales immediately, but will ensure your customers become LOYAL customers who choose you over your competitors every chance they get.
How do you provide and reinforce training that can get those kinds of results?
For the cost of hiring just 1.5 new training associates, you can hire Fresh Revenues, a comprehensive staff training company that will Asses, Design, Develop, Deliver, and Reinforce hospitality training designed to increase your revenues, no matter your industry.